COVID-19 RESPONSE

WE'RE HERE FOR YOU

Guests, Family, and Friends,

While we all find ourselves in uncertain times, we want you to know we are here to meet your automotive needs in a safe and effective way. Your safety and the safety of our employees is of the utmost importance to us.

We have made changes to our hours of operation so that we may best serve you in a safe and considerate manner.

  • Service: Monday - Friday: 7am - 6pm | Saturday: 8am - 2pm | Sunday: Closed
  • Sales: Monday - Friday: 10am - 7pm | Saturday: 10am - 6pm | Sunday: 12pm - 6pm
  • Body Shop: Monday - Friday: 7am - 6pm | Saturday: Closed | Sunday: Closed
  • Service: Monday - Friday: 7am - 6pm | Saturday: 8am - 2pm | Sunday: Closed

We have always prided ourselves in having a clean and safe work environment, however, we have updated many of our procedures in accordance with CDC guidelines and recommendations from the state and local governments.

  • We have added numerous hand sanitizing stations throughout the dealership for employee and customer use.
  • All offices, desks, door handles, and vehicles used are sterilized after each customer interaction and multiple times throughout the day.
  • We have created processes for our staff to conduct all aspects of the business while maintaining the 6-foot guideline recommended by the CDC. These include but are not limited to: using email/text/video chat to complete most of the sales process and documentation, allowing customers to go on test drives without the presence of a salesperson, and using an unattended desk to transfer any paperwork that requires an original signature.
  • All staff are required to maintain good hygiene and frequently wash and sanitize their hands with supplied items.
  • We are recommending that customers coming into the dealership limit their party size to 1 for service and 2 for sales to help maintain social distance.
  • We have provided distance markers in all departments so you can comfortably maintain a 6-foot distance from other customers, and employees.
  • We have discontinued shuttle services and are recommending that service customers drop off and pick up their vehicles rather than waiting in the customer lounge.
  • By request, you can work with one of our priority sales staff members to have a vehicle delivered to you. We cannot do paperwork at your residence.

    • The Walker Family has been proudly serving our community for over 60 years and we look forward to continuing to do so now and in the future, please don't hesitate to reach out to us or our staff should you have any questions regarding how you can safely purchase or service your vehicle during this difficult time.

    John and Jacob Walker

    A Message From Toyota

    Support for current owners.

    If you're a current Toyota owner with a lease or finance contract through Toyota Financial Services and you've been affected by COVID-19, payment relief may be available to you.

    Learn More

    We'll defer your first payment.

    Up to 90-Day Deferment on New and Certified Used Vehicles

    Toyota Financial Services is extending an offer to help people in our community through this time.

    Eligible customers may choose to defer their first payment on all new and Certified Used Toyota financing for up to 90 days.

    For added peace of mind, every new Toyota comes with ToyotaCare. This no-cost maintenance plan covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first, plus 24-hour roadside assistance for 2 years with no mileage limit.

    Learn More

    We're here for service and maintenance.

    Service Center will remain open as they have been deemed essential services. We’re encouraging staff and guests to observe social distancing and remain six feet apart while at the dealership.

    Schedule Service

    Stay safe. Stay informed.

    For our concerned customers and employees, we understand that there is a great deal of information out there on the current COVID-19 crisis.

    We are sharing these resources to help everyone in our community stay informed with up-to-date information and to help prevent the spread of COVID-19 infections.

    Coronavirus.gov

    Learn More

    Centers for Disease Control and Prevention (CDC)

    Learn More

    World Health Organization (WHO)

    Learn More

    Centers for Medicare & Medicaid Services (CMS)

    Learn More
    Walker Toyota 39.635810, -84.225375.
    AdChoices