COVID-19 RESPONSE

WE'RE HERE FOR YOU

Guests, Family, and Friends,

While we all find ourselves in uncertain times, we want you to know we are here to meet your automotive needs in a safe and effective way. Your safety and the safety of our employees is of the utmost importance to us.

We have made changes to our hours of operation so that we may best serve you in a safe and considerate manner. To demonstrate our commitment to the safety of our Guests and Team Members, all visitors and workers will be required to follow the new Ohio Department of Health order that mandates the wearing of masks or face coverings when visiting our dealership and premises.

  • Service: Monday - Friday: 7am - 6pm | Saturday: 8am - 2pm | Sunday: Closed
  • Sales: Monday - Friday: 9am - 8pm | Saturday: 9am - 6pm | Sunday: 12pm - 6pm
  • Body Shop: Monday - Friday: 8am - 6pm | Saturday: Closed | Sunday: Closed
  • Vulnerable Population: Monday - Friday: 9am - 10am | Saturday: 9am - 10am | Sunday: 12pm - 1pm

Need to schedule a service or sales appointment? Get Started below

Schedule Service
Schedule Sales Appointment

We have always prided ourselves in having a clean and safe work environment, however, we have updated many of our procedures in accordance with CDC guidelines and recommendations from the state and local governments.

  • We have added numerous hand sanitizing stations throughout the dealership for employee and customer use.
  • All offices, desks, door handles, and vehicles used are sterilized after each customer interaction and multiple times throughout the day.
  • We have created processes for our staff to conduct all aspects of the business while maintaining the 6-foot guideline recommended by the CDC. These include but are not limited to: using email/text/video chat to complete most of the sales process and documentation, allowing customers to go on test drives without the presence of a salesperson, and using an unattended desk to transfer any paperwork that requires an original signature.
  • All staff are required to maintain good hygiene and frequently wash and sanitize their hands with supplied items.
  • We are recommending that customers coming into the dealership limit their party size to 1 for service and 2 for sales to help maintain social distance.
  • We have provided distance markers in all departments so you can comfortably maintain a 6-foot distance from other customers and employees.
  • By request, you can work with one of our priority sales staff members to have a vehicle delivered to you.

    • The Walker Family has been proudly serving our community for over 60 years and we look forward to continuing to do so now and in the future. Please don't hesitate to reach out to us or our staff should you have any questions regarding how you can safely purchase or service your vehicle during this difficult time.

    John and Jacob Walker

    A Message From Toyota

    We're here for service and maintenance.

    Service Center will remain open as they have been deemed essential services. We’re encouraging staff and guests to observe social distancing and remain six feet apart while at the dealership.

    Schedule Service

    Stay safe. Stay informed.

    For our concerned customers and employees, we understand that there is a great deal of information out there on the current COVID-19 crisis.

    We are sharing these resources to help everyone in our community stay informed with up-to-date information and to help prevent the spread of COVID-19 infections.

    Coronavirus.gov

    Learn More

    Centers for Disease Control and Prevention (CDC)

    Learn More

    World Health Organization (WHO)

    Learn More

    Centers for Medicare & Medicaid Services (CMS)

    Learn More
    Walker Toyota 39.635810, -84.225375.
    AdChoices